Support
We provide support via phone, email, and our Support Website
FREE web support
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Customer email support
support@isheriff.com
Customer telephone support
Australian customers: 1300 85 22 11
Rest of the world: +61 2 9904 9273
Customer Support Response
| Hours (AEST) |
Service Type |
Level 1 |
Level 2 |
Level 3 |
| 09:00 - 18:00 weekdays |
Telephone
Web
Email
|
Immediate
2 hour
2 hour |
Proceed to web
6 hour
6 hour |
Proceed to web
24 hour
24 hour |
|
18:00 - 00:00 Friday
Weekends/Public Holidays
00:00 - 09:00 Monday |
Web
Email |
12 hour
12 hour |
24 hour
24 hour |
60 hour
60 hour |
|
Overview
